YOU’LL FIT RIGHT IN.

Visit Balsam and you’ll run into a caring, fun-loving and grounded group of people. We love what we do and do what we love. Our people values have been a constant since the early days and has resulted in a one-of-a-kind culture.

OUR LEADERSHIP

Our leaders are passionate industry experts. We don’t have fancy offices or long-winded titles, but we do have laughter and humility in spades. We bring deep experience in our respective fields and plenty of ideas about areas we know nothing about!


Thomas Harman Thomas Harman

CEO

Thomas Harman

In 2006, Thomas founded our flagship Balsam Hill brand in his Palo Alto, CA apartment and coordinated a terrific group of partners that revolutionized the Christmas tree. Today, Thomas is privileged to work with an exceptional team of colleagues and partners around the world to lead the strategic direction of our products and our company. He retains his role as the lead designer of each of Balsam's Christmas trees, and travels the world in search of the finest products to share with our customers.

Thomas’ entrepreneurial passion surfaced at age three when he started a business selling dead tennis balls re-purposed as dog toys to neighbors from his trusty red Radio Flyer wagon. More recently, Thomas served for seven years as CEO of Progress Wire Products, in marketing for the Clorox Company, in business development for the Cleveland Clinic, and as a consultant at McKinsey & Company. Thomas has been named an EY Entrepreneur of the Year Award Finalist and honored on the Silicon Valley "40 under 40" list. He is an angel investor, mentor, and board advisor to consumer product and ecommerce startups. He was named an Arjay Miller Scholar in Stanford’s MBA program and is a proud Purple Cow, holding an undergraduate degree from Williams College in Geosciences, Economics, and Environmental Studies. If granted a superpower, Thomas would choose the ability to heal. (The ability to create world class ski resorts with endless powder days would be a close second.) 

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CAROLINE TUAN CAROLINE TUAN

COO & Brand Steward

CAROLINE TUAN

Caroline joined Balsam Brands in 2007 in a Marketing-focused role and has played many different roles since then. Now, she oversees Operations, guides our brand direction and expression, and champions cross-functional decision-making and coordination. Working with the team to solve complex problems with simple solutions is one of her favorite things about her role.

Her professional career has included strategic planning and marketing roles for leading consumer brands at Levi Strauss & Company and as a consultant at Bain. She also has experience in the non-profit sector at The Bridgespan Group and YouthBuild USA. Caroline was an Arjay Miller Scholar in the Stanford MBA program and holds undergraduate degrees in Economics and Systems Applied Science from the University of Pennsylvania. If granted the superpower of her dreams, she would be morphing into all sorts of animals, vehicles, and other physical objects, emulating Plastic Man from the 70’s cartoon series (her childhood hero!). 

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KRISTEN GASIOR KRISTEN GASIOR

CMO

KRISTEN GASIOR

Kristen is one of the earliest employees at Balsam Brands, first joining the team in 2007 as an intern during graduate school. Intrigued by the job diversity, culture, and entrepreneurial spirit of the company, Kristen joined full-time in 2008. Kristen first focused on performance marketing in addition to a plethora of other initiatives. Kristen now oversees all marketing activities, assists with company strategy, and often makes chocolate chip banana bread for colleagues to enjoy (and sometimes her family and friends, too...).

Kristen's career started in the finance world; prior to business school she worked in investment banking and private equity before joining Sears Holdings. Kristen was named an Arjay Miller scholar in Stanford's MBA program, and graduated Phi Beta Kappa from the University of Chicago with a double-major in Economics and Statistics. If given a superpower, Kristen would probably want to have the ability to have unlimited superpowers - she likes having options. 

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SHARON GROSS SHARON GROSS

EVP of eCommerce & Online Merchandising

SHARON GROSS

Sharon joined Balsam Brands in 2010 and is responsible for the overall user experience and business management of Balsam’s web stores with her job-share partner David.

Sharon began her career in management consulting at Mercer Management Consulting and product marketing at HP before focusing on eCommerce at HP.com and Shutterfly. She has 12+ years of experience building, merchandising and running outstanding eCommerce websites. Sharon was an Arjay Miller Scholar in the Stanford MBA program and holds an undergraduate degree in International Affairs from Princeton University. If given any superpower, she would travel through time to relive her favorite memories. 

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David Gross David Gross

EVP of eCommerce & Online Merchandising

David Gross

David joined Balsam Brands in 2010 and is responsible for the overall user experience and business management of Balsam’s web stores with his job-share partner Sharon.

David began his career in management consulting at McKinsey and product marketing at HP before focusing on eCommerce at HP.com and Shutterfly. He has more than 12 years of experience building, merchandising and running outstanding eCommerce websites and loves to find innovative ways to solve complex problems. David was an Arjay Miller Scholar in the Stanford MBA program and holds an undergraduate degree in Economics from Princeton University. If given any superpower, David would like to be able to grant wishes to those in need. (He’d also like a more consistent three point shot.) 

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Mike Rockwood Mike Rockwood

VP of Finance

Mike Rockwood

Mike manages the finance, accounting, and treasury functions at Balsam; he counts the money, prepares the financial reports, and oversees our insurance and capital needs.

Mike is a Certified Public Accountant and before joining the Balsam team, worked as a senior manager for Deloitte & Touche. He graduated from the University of Texas at Austin with a Master in Professional Accounting and received a bachelor’s degree in Accounting from Utah State University. If Mike could choose any superpower, he would replicate into 3 “Mikes” – 1 to play, 1 to work, and 1 to keep up with his 3 busy children. 

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Claire Magat Claire Magat

VP of People & Strategic Projects

Claire Magat

Claire wears dozens of hats and loves them all. She began her career as a strategy consultant at Parthenon (now Ernst & Young), worked in Global Strategy at Starbucks and ran Operations at NutraBella and Beau-coup. She joined Balsam in 2012 and now overseas People Initiatives & Strategic Projects. She graduated from the Stanford MBA program and holds an undergraduate degree from Williams College in Political Economy. If given any superpower, Claire would choose breathing under water so she could swim with the fishes to the depths of the ocean. 

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THE BALSAM BRANDITS

Our team talent means everything to us—it shapes who we are and how we work. As we’ve grown, we have prioritized finding smart, passionate people who uphold our values and are fun to be around. We make no exceptions to this rule.

We are all different and yet united. Meet some of our team members below and see what makes them tick:


BERNIE LEAS

By day, Bernie oversees our domestic operations. After work, he golfs in stylish V-neck T-shirts.

JUDY KEOSAKSITH

Just as she looks forward to the start of a new design project, Judy eagerly anticipates the start of each new day armed with caffeine and laughter.

JOANNE LITIATCO

Joanne is an energizer bunny. She has issues sitting still and doing nothing. Above all, she loves God and family with a passion.

Nikki Fernandez

Nikki's passion for customer service is only rivaled by her passion for adding to her extensive lipstick collection.

CHRIS ARIAS

Chris is part of the Performance Marketing team. He is a man of few words and he only speaks when he is asleep.

DAVIN CHANG

Davin is a product sourcer and music geek. When he's not visiting factories, you can find him at a concert.

MIKE SHAUGHNESSY

Mike loves operational processes, so he can worry more about the lift line than the delivery delay.

JOYCE LIN

Apart from managing websites, Joyce enjoys her Instagram feed of cute animal photos and trending #WabbitAdventures.

KRYSTIANA DELA CUADRA

A Jack of All Trades in the office and in photo shoots, Krystiana's obsessions include working out and collecting Nutcrackers.

Clint Borrill

When he's not overseeing our team in Manila or singing karaoke with them, Clint REALLY enjoys biking & coffee.

JAYE MUNAR

Jaye loves swimming in the sea of orders. As a MedTech student, he watches classes on YouTube and avoids textbooks.

MIKE POWELL

Michael grew up crunching numbers. He's also a big Chicago Cubs fan and will forever think, "next year is the year".

JOSHUA FALCO

Joshua is a self-proclaimed Minister of Design. He bakes pictures, seasons them with creativity and serves 'em "hot".

PAUL GAFFUD

Paul orchestrates Online Marketing while on chocolate hyperdrive. He's a master photobomber raised by ninjas of the South.

BRAD FITZPATRICK

Brad loves taking in a good concert and works the systems in the office, while his cats "work the system" at home...

MON DEANG

Mon drives an F1 car in his sleep. When awake, he uses logic to solve technical issues and hangs out with the tech geeks.

CARL WINTER

Carl talks a lot about design stuff at work. After work, he watches Top Chef while eating big, beanless burritos.

derek olson

If(Employee.FullName == "Derek Olson") { Console.WriteLine("I like to code!"); }

mandy herrmann

Mandy fulfills our German quota, though she doesn't like beer. Paid marketing is only one of her specialties.

A GROWING TEAM

Balsam has offices worldwide, stretching from our original location in California's Bay Area all the way to the Philippines. We like using work as an excuse to travel to cool new places, so expect to see more cities pop up on this map as we grow!

THE TEAM THAT PLAYS TOGETHER


FUN IN THE SUN


Balsam is known for taking company trips to the Hawaiian Islands. Families are invited and there is no work allowed, only bonding on the beach, the pool and out to eat at great local eateries. We’ve hit Maui, Oahu and the Big Island. Where to next?

OFFICE DOUBLES


Was that a robot rounding that corner on one wheel? Balsam employees stay connected across the globe with eye level robots that roam the hallways and occasionally kick off a friendly footrace or game of soccer.

OFFICE DOUBLES


Was that a robot rounding that corner on one wheel? Balsam employees stay connected across the globe with eye level robots that roam the hallways and occasionally kick off a friendly footrace or game of soccer.

GAMES WE PLAY


Our office comes alive daily with friendly games of foosball and—occasionally intense—ping pong. We always have a jigsaw puzzles going, for when we need a mental break.

STAND OUT, BLEND IN

From mixing and matching to our Daily Blends, we’re always looking for talented and fun individuals to join our colorful team.

JOIN US »
contact us top image

STAND OUT, BLEND IN

From mixing and matching to our Daily Blends, we’re always looking for talented and fun individuals to join our colorful team.

JOIN US »
contact us top image

It just makes these difficult decisions so EASY when you have a team as committed, genuine, and optimistic as you all are. End Quote

— CARL W.