Our Leadership
Our leaders are passionate industry experts who bring deep experience in their respective fields. They don’t have fancy offices, but they do have laughter and humility in spades.
Mac Harman
Chief Executive Officer
Caroline Tuan
Chief Operating Officer
Claire Magat Selden
Chief People & Growth Officer
Jen Derry
Chief Merchandising Officer
Karima Ridgley
Chief Marketing Officer
Mike Rockwood
Chief Financial Officer
France Roy
Chief Technology Officer
Nat Roland
EVP, Legal & Regulatory and General Counsel
Mike Shaughnessy
SVP of Operations, Supply Chain, & Emerging Markets
Bernie Leas
SVP of Operations
Erin Chow
SVP of People
Rianna Stoll
SVP of Program and Product Management
Pablo Diaz
SVP of International
Kelly Bernal
VP of Merchandising, Growth & Strategy
Jill Jackman
VP, Creative Director
Anjali Rele
VP of eCommerce
Amanda Sadie
VP of Inventory Planning
Lindsay Shrum
VP of Finance and Accounting
Monica Pluemer
VP of Marketing, BHUS
Tanvi Sikand
VP of Marketing, International & Growth
Joanne Ho
VP of Data
Regional Directors
Richard Moyles
General Manager and Business Lead, Europe
Joanne Litiatco
Chief of Staff, ROHQ
Kat Pamatian
Director of Marketing
Teresa Visto
Director of Regulatory & Compliance
Jess Hilado
Senior Counsel - Manila
A Growing Team
Balsam has teams worldwide, stretching from our original location in California's Bay Area all the way to the Philippines. We like using work as an excuse to travel to cool new places, so expect to see more locations as we grow!
Redwood City, CA
Our first office was a single desk in a tiny Palo Alto apartment; we’ve come a long way since then!
Boise, ID
Our largest U.S. office can be found in the heart of Downtown Boise. We're thrilled to be in a place named one of the best towns to live and work by Outside Magazine, Sunset, and Forbes. Sorry Boise, the secret is out!
Dublin, IE
Dublin is our international HQ and a hop, skip and jump from Balsam's European operations in the UK, Germany and France
Manila, PH
Mabuhay! Our operations in Manila have been present for over 10 years. Representing nearly every function, our Philippines team is known for their culinary celebrations, Karaoke sing-offs, and heavy use of emojis. 😊 😊 😊
Ontario, Canada
Our small but mighty team in Canada are members of our Technology function!
Mexico City, Mexico
Continued growth in our Technology function allowed us to grow our international team to Mexico!THE TEAM THAT PLAYS TOGETHER
Fun in the sun
At Balsam, we're all about real connections—it's practically our thing! Our company trips? Think beach getaways where work takes a vacay and friendships take the spotlight. Picture this: beachside chats, poolside chill sessions, and feasts with the best local cuisine. From Maui to Oahu, Zambales to Tagaytay, these trips are proof of our unity and team spirit. Next stop? Who knows! But one thing's for sure: Balsam's committed to keeping the tradition alive, bringing us closer and celebrating our wins!
Global Team
At Balsam, we value our in-office environments where professionals from diverse backgrounds collaborate together, enjoying shared lunches, engaging in ping pong tournaments, and celebrating our successes together. Beyond the physical spaces, our global team bridges our distances through technology and fostering strong relationships across geographies. Whether together in the office or working remotely, our culture celebrates collaboration and achievements, and embraces the blend of physical and digital realms, ensuring that our Brandits find fulfillment and connection in their work-life journey.
Breaking Bread, Building Bonds
Our in-person hybrid teams blend the best of both worlds, coming together regularly to share meals, indulge in snacks, and celebrate milestones. These moments foster a sense of camaraderie, enabling us to collaborate more effectively, understand each other better, and ultimately, drive our collective success. Whether it's a casual lunch, impromptu snack break, or a jubilant celebration, these shared experiences form the heart of our workplace culture.
